News and reports

Enter and View at East London Foundation Trust Mental Health Wards: Mother and Baby Unit

Healthwatch Hackney visited the Mother and Baby Unit in July 2024 to evaluate the quality of mental health care, focusing on patient experience, staff feedback and overall ward conditions. This report presents the findings and recommendations for improvement.

Healthwatch Hackney visited Ruth Seifert ward in June 2024 to evaluate the quality of mental health care, focusing on patient experience, staff feedback and overall ward conditions. This report presents the findings and recommendations for improvement.

In 2024 – 2025, Hackney residents 3,716 shared with us 16,022 issues on health and social care services, helping to improve care.

Healthwatch Hackney visited The Wick Surgery in February 2025 to evaluate patient experience.

November 2025 newsletter

Come and celebrate the achievements of our Systems Influencers; Cook, connects and save with Bags of Taste, Find out what is happening in your Neighbourhood

Are you struggling to find an NHS dentist? The new dental recovery plan might help you get the dental care you need.

The new Pharmacy First scheme enables your local pharmacy to treat some common conditions with prescription-only medicines, without you visiting your GP. Find out everything you need to know.

From 31 October 2023, GP surgeries must give patients online access to their new health record entries. Find out what information is in your record and how to access it.

Did you know you can choose which hospital you go to when referred for a test, diagnosis, or treatment? Find out how.

NHS social prescribing link workers can connect you to the right community groups and services to help support you.

The usual processes the NHS follows to discharge you from hospital have changed since the start of the coronavirus pandemic. Here’s what you can expect when it’s time to leave hospital.

Do you struggle to speak to your doctor about your medical concerns? You’re not alone. Take a look at our top tips to make the most out of your GP appointment.